Help Center

Shipping Policy: 

We offer FREE complimentary shipping on all US orders $75 & over!

We strive to process and ship all orders within 1-3 business days from our fulfillment center after the order has been placed.
Standard delivery typically takes 1-5 business days following shipment. For example, an order placed on Monday can generally be expected to arrive by Friday of the same week.

Please note that during peak periods, such as holidays, order volume may increase, potentially leading to slight shipping delays. We appreciate your understanding and commitment to our brand.

Please make sure your address is correct and updated!

EXAMPLE: If you live in an apt complex you MUST include your apt number to make sure you receive your order.

Cancellations:

To cancel your order, please reach out to us before your order status is updated to 'confirmed for shipping'. Once an order has been marked as ready for shipment and you have received a tracking number via email, it can no longer be canceled. For further details, please refer to our shipping and refund policy

For your convenience, we'll send you a tracking link via email once your order is confirmed. This allows you to easily monitor the shipment of your Hip 2 Health goodies and anticipate their arrival.